LISTENING AND WRITING
A phone message
1 Which of these things do you NOT need to
write down if you take a phone message?
Mark the things with a cross (X).
1 the name of the caller
2 the telephone number of the person
who takes the message
3 the name of the person who the message
X
X
is for
16
4 the telephone number of the caller
5 what the caller wants