Salutare!Ma puteti ajuta cu exercițiul asta?

Look at the writing tasks below,underline the key words and,for each one,answer the questions that follow.

You have a weekend job working in a shop.
The manager wants to take the shop more profitable and has asked you to write a report making some suggestions.
Write your raport for the manager.

Răspuns :

Răspuns:

______

REPORT

As a result of your asking me to draw up a report related to suggestions regarding the sales development, I have taken into consideration the following objectives:

1. the customers' satisfaction concerning the shop's services;

2. the increase of the customers' trust in the products quality;

3. increase of the business profit.

Therefore, I have concluded on the overall activity and I have some suggestions as follows below:

a. a visible advertisement should be placed in the street with the company's logo, with an arrow towards the shop;

b. the most needed products on a regular basis should be easily available for fast access;

c. for any product bought with 50 €, a 10% discount card should be made available to the customers, to assure they will return and buy more;

d. all the products should have a high level of quality;

e. to optimize the company's relationship with partners in entertainment areas, such as theatre, film or libraries - the customers might be thrilled to obtain free monthly tickets to a play, a movie or to a reading room.

I strongly hope that my suggestions will facilitate your shop to become more profitable and to have happier customers.

Report elaborated by

Leonard Xxx.

Explicație:

______

Suggestions for a company's profit increase:

- customers' satisfaction

- high level of quality of the products

- customers' trust

- visible advertisement

- easy availability of products

- discount cards

- gift cards (e.g. free tickets to concerts, films, other entertainment activities)

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